Blooming.com.my is a local e-commerce site that selling flower and other small gifts such as cards bears, gourmet baskets and etc. They provide up to 100 pieces photos of hand bouquets. I’m sure that you could find you ideal bouquets in this site.
Similar to other e-commerce site, Blooming.com.my provide member registration and log in, shopping cart, search engine and so on. However, they provide some services that only members are able to read through, such as order tracking, gift reminder, address book and online payment.
I get attracted to this website because I have found out that this Blooming.com.my not only provides delivery services to Selangor (where their physical store is located), but to all major towns area). Furthermore, they do accept online credit card payments, online banking and mobile payment. Besides that, the speed of clicking around the product in the website is considered quite smoothly and faster.
For consumer purpose, Blooming.com.my has provided order tracking service where you can trade your order on the delivery status. In addition, live support is also provided so that customer could make enquiries on the spot, no need to waste money to make a call. There is a “Tips corner” that teaching customer on selecting and arrangement of flowers.
In conclusion, although all the features in Blooming.com.my are simple (not much special), but it is enough for a basic internet user to deal with e-commerce. Basic internet user would not need too much or complicated steps in ordering and searching in the website. Nevertheless, in my opinion, Blooming.com.my has to improve in their hand bouquets and also others product’s picture. Indeed, they are providing good services but the photos are not really attracting people. After changing this, I think would be more visitors and customer to view though Blooming.com.my.
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